Discussion list help
1. How do I join a discussion list?
To join an AGCAS discussion list, email email@example.com and tell us which list or lists you'd like to join. Our lists are closed so you can’t join any other way (despite the impression the JISCMail website might give).
2. How do I suspend my membership of a list temporarily (and then reinstate it) or leave a list permanently?
To temporarily suspend (and then reinstate) your membership of a list, or to leave a list permanently, email firstname.lastname@example.org. Alternatively, you can do this yourself on the JISCMail website (you'll need to set up/use your own JISCmail username and password, which is different from your AGCAS login). Go to Subscriber's Corner in the Quick Links menu and follow the instructions.
3. How do I search the archives?
Check that you are logged in to the JISCMail website. Then go to http://www.jiscmail.ac.uk/lists/agcas-servicelink.html (replacing 'agcas-servicelink' with the name of the list archive you are trying to search). Find the Search Archives option in the far right hand column. You can search by subject, title, author, date or on a combination of these options. The Advanced Options function allows you to fine-tune/narrow your search further.
4. What if I can’t send a message to a list?
The problem is usually that there is a mismatch between the email address we have registered for you and that from which you are sending the email. Aliases cause problems, as do any changes of address you haven’t told us about - there must be an exact match. You might be able to fix the problem yourself on the JISCMail website (you'll need to set up/use your own JISCmail username and password, which is different from your AGCAS login). Go to Subscriber's Corner in the Quick Links menu where you'll see the lists to which you subscribe. Click on the list name and your details should appear. Simply replace the email address it gives for you with your new/real address. If the list you are trying to send a message to doesn't appear at all, it means you are not currently registered - email email@example.com and ask to join it. If neither of these solves the problem, email firstname.lastname@example.org and ask for help.
5. What if I'm going on holiday?
It's easy enough to suspend your email while you're away from the office. Either contact email@example.com or, even better if this is a fairly regular occurrence, learn to do it yourself on the JISCMail website (you'll need to set up/use your own JISCmail username and password, which is different from your AGCAS login). Go to Subscriber's Corner in the Quick Links menu and follow the instructions. Once you've waded through your other messages and caught up a bit, access the JISCMail archives for lists of interest and read through what you’ve missed at leisure!
6. How do I start a new list?
Gemma Green, AGCAS Communications Manager, is the overall discussion lists manager and the person to discuss policy with or to contact about starting a new list. You'll need to know who it's for, how many subscribers you expect, why the list will be useful and, ultimately, give evidence that it will be well used. If the intended list is for communicating with a small group of colleagues, consider whether setting up your own email group might not be equally straightforward. Remember, managing AGCAS discussion lists uses AGCAS resources, which perhaps could be channelled elsewhere. You should also think twice about setting up a specialist list and consider whether it will be used in preference to sending messages to the more general lists. Specialist lists work best when they have a 'champion', a list member prepared to make sure the list is known about and well used, when there is a large group of AGCAS members with a strong interest in the topic and when there are lots of new developments, specialist knowledge and contentious issues to share.